Privacy Policy

Bright Peak Window Cleaning ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website, request a quote, schedule service, or communicate with us.

Information We Collect

When you interact with Bright Peak Window Cleaning, we may collect the following information:

• Name
• Phone number
• Email address
• Property address
• Service requests or notes you provide
• Photos or details related to requested services

This information is collected only when voluntarily submitted through our website, quote forms, scheduling systems, or direct communication.

How We Use Your Information

We use the information you provide to:

• Provide service estimates
• Schedule and confirm appointments
• Send service reminders and updates
• Communicate regarding your requested services
• Provide customer support
• Send occasional service announcements, seasonal reminders, promotions, or discounts
• Improve our services and customer experience

We only use your information in ways that are reasonably necessary to operate our business and serve our customers.

Bright Peak Window Cleaning only sends SMS messages to customers who request a quote or schedule service.

SMS Communications

If you provide your phone number, you may receive SMS messages from Bright Peak Window Cleaning related to:

• Quote responses
• Appointment confirmations
• Service reminders
• Customer service communications
• Occasional promotions or seasonal offers

Message frequency varies.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you re-subscribe.

For assistance, you may reply HELP or contact us directly.

Email Communications

If you provide your email address, we may send emails related to:

• Quotes and scheduling
• Appointment confirmations
• Service updates
• Customer support
• Occasional promotional offers or seasonal service reminders

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

Information Sharing

We respect your privacy.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Customer data and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may use trusted third-party services to operate our business, such as scheduling systems, messaging platforms, or payment processors. These providers are used solely to support our services and are not permitted to use your information for their own marketing.

Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, misuse, or disclosure.

While no online system can be guaranteed completely secure, we make reasonable efforts to safeguard your information.

Your Choices

You may:

• Opt out of SMS communications by replying STOP
• Unsubscribe from promotional emails
• Contact us to request updates or removal of your information

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or how your information is used, you may contact us:

Bright Peak Window Cleaning
Email: hello@brightpeakwindowcleaning.com
Phone: 720-218-1240